Terms & Conditions
Little Dolphin Coding School
(updated on July 22, 2019)
By enrolling into programs offered through Little Dolphin Coding School (collectively referred to as “Dolphin Coding”), the customer acknowledges and agrees to our Terms and Conditions as specified below:
Enrollment
Enrollment in Dolphin Coding courses may be subject to pre-course assessment to determine student's suitability to enroll in lessons.
Dolphin Coding reserves the right to refuse the admission of any student who, in its opinion, does not meet the minimum requirement for courses and/or may impact the learning of other students' in the classroom.
Dolphin Coding reserves the right to discontinue a student's enrollment at any time due to non-payment of tuition in part or in full, disruptive behavior in class or at the center, or negative impact on other students' learning.
Confirmation of the student's specific class placement/enrollment is only confirmed once the student has completed registration on our online system.
Dolphin Coding reserves the right to reschedule or cancel a student’s enrollment at any time due to the class size of less than a minimum of 3 students per class.
Dolphin Coding reserves the right to change the class instructor for courses or individual private lessons as deemed appropriate or necessary. Dolphin Coding is not required to provide prior notice for such arrangements.
Requests to switch courses or skip course levels will be subject to Dolphin Coding’s assessment and course availability.
Tuition
Students must settle all course fees one week prior to course commencement. Dolphin Coding reserves the right to withdraw or preclude the student from attending class if student had not settled the course fee.
All tuition fees are calculated according to the published rates on our website or the latest published amendment, if any.
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Cheques or bank transfer are both accepted and customers can find our bank account information on our website.
Tuition fees are non-refundable once the student's placement has been confirmed. No pro rata payment will be accepted.
Withdrawals, Refunds, Cancellations, and Make-up Class
Refunds
We do not provide refunds of course fees, except in the event that the student’s application for enrollment is not accepted, course applied is cancelled, or class withdrawals. We will inform the parent/student of refund arrangements either by phone or in writing (e-mail). No refunds can be made without the necessary details containing all indicated information. We will issue a refund receipt to the parent/student and parent/student are required to sign to acknowledge receipt of the refunded payment. A cheque will be the form of the refund. Dolphin Coding reserves the right to change the price and offer promotions at any time to respond to market. No refund for any promotion codes missed. Also, Promotion codes cannot be used in conjunction with each other.
Course Cancellations
For classes cancelled due to unexpected public health warnings, i.e. swine flu, Dolphin Coding will try to accommodate the majority with makeup classes but with no guarantee.
Classes will be cancelled if Typhoon 8 or above, or BLACK rainstorm signal or above is issued or expected to be issued 2 hours before classes start. Dolphin Coding will notify the parents if classes will be cancelled.
Parents should pay attention to the news and weather reports and exercise discretion in deciding whether or not to send their children to class.
For classes cancelled due to severe weather conditions, Dolphin Coding will try to accommodate with make-up lessons with no guarantee.
Withdrawals or Rebooking
Proper notice must be given for course withdrawal. Notice should be given three weeks or more prior to the start of the course. All withdrawals will be charged HK$150 for administration. Dolphin Coding holds all rights in refunds, reschedules, and cancellations.
Any change of course location, course type, or start date after initial enrollment will result in a rebooking fee of HK$150. Dolphin Coding will hold all rights in refunds, reschedules, and cancellations.
Make-up Class Arrangements
Dolphin Coding will provide make-up classes after the camp is finished. We will try our best to accommodate students’ schedule with no guarantee. Students may join another class of their same level if the class is not full (of 8 students) and if the two classes have the same curriculum progression.
Alternatively, students can explore Co-learning Hours.
It is the parent's responsibility to inform Dolphin Coding (by registering on dolphincoding.com) before the start of the class in the event of absence. Dolphin Coding does not accommodate rescheduling or Co-learning Hours request for notifications given less than 24 hours prior to the lesson or after lesson.
Walk-in is not accepted.
Program Arrangement
Dolphin Coding reserves the right to make any changes to the program including curriculum, class size, class time, number of classes. This may be to the customer’s advantage or disadvantage.
Regular Term Courses
Course curriculum may or may not include a guest speaker who will give a sharing during class time.
For withdrawals, cancellations, refunds, and make-up class, please refer to the appropriate section above.
Holiday Camps
Dolphin Coding does not offer any make-up classes or refunds for missed classes for holiday camps.
In the event of instructor absence, Dolphin Coding will notify the student of any class rescheduling.
Semi-Private/Private Courses
All semi-private and private lessons must be paid 2 weeks beforehand in order for us to accommodate your private scheduling.
Missed lesson(s) by the student are non-refundable and non-transferable. It is the parent's responsibility to contact Dolphin Coding team (admin@dolphincoding.com) to schedule lessons and notify Dolphin Coding of any rescheduling.
In the event of tutor absence, the tutor will notify parent/student of lesson rescheduling or Dolphin Coding will notify parent/student as soon as Dolphin Coding is notified by the tutor. Other than rescheduling lesson due to illness, the tutor will provide 48 hours' notice or will reschedule lesson. If lesson cannot be rescheduled, the missed lesson will not be charged.
Safety
Parents and guardians are solely responsible for the safety of the students before and after class.
In case of serious accidents when immediate medical care is required, children will be sent to the nearest hospital. By accepting Dolphin Coding’s terms and conditions, you have given us your consent for us to do so.
Photography and Film Material
By accepting Dolphin Coding’s terms and conditions, the participant accepts that Dolphin Coding freely can use all photography, film and sound material that has been created by Dolphin Coding and/or Dolphin Coding’s staff during the program, without asking further approval from the participant. Dolphin Coding reserves all rights to images and footage.
Dolphin Coding reserves the right to use the applicant/student's work for promotional or educational purposes.
The consent regarding photography and film material may be withdrawn at any time with prior written notice to Dolphin Coding.
If you do not wish for your child(ren) to be in marketing/editorial material, please write to us at admin@dolphincoding.com.
Liability and Force Majeure
Dolphin Coding will not be liable in cases where Dolphin Coding is unable to fulfill any services to which they are contractually bound because of fire, natural disaster, act of government, failure of suppliers or subcontractors, labor disputes or other reasons that are beyond Dolphin Coding’s control. Dolphin Coding will not be liable for loss, damage, or injury to persons or property howsoever caused, save where the liability is expressly imposed beyond exclusion by statute.
Personal Data
Your personal data will be processed by Dolphin Coding both within and outside Hong Kong, primarily for the purpose of completing your booking, providing you with the products and services that you have booked. We may also inform you of new offers, products and services which may be of interest to you (including by e-mail and SMS), and you may cancel such information at any time. Dolphin Coding processes your personal data in compliance with applicable data protection legislation. If you have questions about Dolphin Coding’s processing of your personal data, would like to have a copy of the information Dolphin Coding holds about you, or have inaccurate personal data rectified or erased, please contact us at admin@dolphincoding.com.
Others
Parents/students agree not to reproduce, distribute or show to any other person, in whole or in part, any of the class materials, lesson notes, assessments and tests distributed by Dolphin Coding without the prior written consent of Dolphin Coding.
Parents/students are not permitted to solicit or make private arrangements for tuition with instructors/tutors employed by Dolphin Coding.
Parents are responsible to arrange appropriate transportation or pick-up for students to and from Dolphin Coding premises. Dolphin Coding does not require students to sign-out or notify us when they are leaving the premises.